Police Chief

Dan Pue


EMERGENCY CALL 911

Communications/Non-Emergency Dispatch:
210-653-0033


Contact Us

Patrol - 210-653-0033

CID, Criminal Narcotics
Mon-Fri 8am – 5pm -
210-945-1700


Live Oak Police Department Administrative Offices
8022 Shin Oak Drive
Live Oak, TX 78233-2413

Administration:
210-945-1700
FAX: 210-945-1762

    About Us

    Mission

    In partnership with the community, the mission of the Live Oak Police Department is to prevent crime, preserve the peace and enforce the laws with exemplary service.

    Vision

    The vision of the Live Oak Police Department is to set the highest professional standard and model of policing in the State of Texas.

    Message from the Chief

    Live Oak Police DepartmentWelcome to the web page of the Live Oak Police Department. We hope this site provides you with additional resources to address any needs or questions you may have.

    The City of Live Oak is the northeast gateway community to the City of San Antonio, Texas. The Live Oak Police Department is a premiere law enforcement agency comprised of 35 sworn and 16 civilian employees. The strong community partnership the agency enjoys is highly respected by others. The department strives to provide professional police services to the Live Oak community, thus establishing a safe environment for all who live, work, shop and play here. As our department moves into the future, we will continue to implement strategies to reduce crime and improve the quality of life in our community.

    In April 2010, the department received the Best of the Metrocom distinction from the readers of the Northeast Herald. This is a tribute to the department as no other law enforcement agency has received this award before. The award was made possible by the hard work and dedication of all police employees.

    We are proud of our reputation of providing an exemplary level service. This is only possible through the hard work and dedication of our employees; the partnership we have with the community; and the support of our appointed and elected officials. These relationships serve as the vehicle by which our officers are able to identify the root causes of crime instead of just treating the symptoms. We focus on proactive measures to keep us ahead of the issues that may negatively impact our community. This continued commitment has made Live Oak one of the safest cities in Texas.


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    News and Events

    Live Oak Police Department Receives "Recognized Law Enforcement Agency"

    On March 16, 2015, the Live Oak Police Department received the award of "Recognized Law Enforcement Agency" from the Texas Police Chiefs Association Law Enforcement Recognition Program. Begun in 2006, the Recognition Program evaluates a police department's compliace with over 166 Best Business Practices for Texas Law Enforcement. These Best Practices were carefully developed by Texas Law Enforcement professionals to assist agencies in the efficient and effective delivery of service and the protection of individual's rights. These Best Practices cover all aspects of law enforcement operations including use of force, protection of citizen rights, vehicle pursuits, property and evidence management, and patrol and investigative operations. Live Oak Police Department becomes only the 106th agency in the state to be so recognized.


    Blue Santa Program

    Monetary donations of cash or checks payable to Live Oak Citizens Assisting Police Alumni Association (LOCAPAA), which is a tax deductible IRS 501 (c) (3) organization, can be sent to the Live Oak Police Department, 8022 Shin Oak Drive, Live Oak, TX 78233. Please direct questions to 210-945-1700.  THANKS!


    Citizens Police Academy

    First class date:

    The Live Oak Police Department invites you to attend this community-oriented policing initiative that allows citizens the opportunity to learn about the issues facing law enforcement efforts in their community. The program helps local residents better understand police work and strengthens the relationship between the community and police department.


    Coffee With Cops

    This is a great opportunity to visit with the officers working in your neighborhood – no agendas or guest speakers; just a chance to sit and talk with the officers. Questions can be directed to 210-945-1700. Menu prices apply.

    It is possible that a quorum of the Live Oak City Council, Economic Development Corporation, Parks and Recreation Commission, Planning and Zoning Commission and Board of Adjustment Commission could attend this meeting. The individual members will not engage in any discussion or deliberation on any matters presented by the agenda.

      Police Department

      In Memorium

      “The Alfredo F. Araiza Room” Dedicated May 12, 2010

      Officer Alfredo F. AraizaOn behalf of the Live Oak Police Department, we recognize and thank all law enforcement colleagues, as we observe National Police Week. We honor and recognize those men and women who have given their lives in the line of duty. Their deaths remind us all that the safety and freedom we enjoy do not come without a price.

      Officer Alfredo Araiza, living the life of duty, service, honor and bravery, paid the ultimate sacrifice, so that Live Oak citizens can live in the freedom of peace. The Live Oak Justice Center Training Room, that provides safety training for officers around the thirteen-county AACOG Region, has been named “The Alfredo Araiza Room” in his honored memory.

      It was Araiza’s dream since childhood to become a police officer. Reverend Bill Davis said that Alfredo had a “vision a long time ago that part of his life was going to be to make this place a bright, happy, and joyful place.” He attended the Houston Police Academy, but wanted to clean up the drugs and violence infesting the West side neighborhood where he grew up. He returned to San Antonio and spent two years as a San Antonio Park Ranger before joining the Live Oak Police Department in April 1979.

      In 1980, he was the first officer to die in the line of duty in Bexar County and in the Live Oak Police Department.

      Officer Araiza is remembered to always be smiling. He was a happy police officer serving this community. His Sergeant, Ben Zamora, remembers Araiza as a quiet person; always smiling as he went about his job. Araiza never complained.

      Officer Alfredo F. Araiza room

      Alfred, the ultimate police officer, in the face of extreme danger, did not waiver in his bravery and duty to pursue the escaping violent criminals. He was doing so that we may all live in a safer, peaceful and happy place, that he dreamed of.

      The City of Live Oak now dedicates the Live Oak Justice Center Training Room as the “Officer Alfredo F. Araiza Room”, in Alfred’s memory of his ultimate dedication, bravery and sacrifice in the face of extreme danger.


      Accreditation

      "Best Practices" Recognition 2015 - Presented by Texas Police Chiefs Association. Checks and Balances are done through audits and inspections by Texas Police Chiefs Association.

      TPCA Recognition Program

      Being “recognized” means that our agency meets or exceeds all of the identified Best Practices for Texas Law Enforcement Agencies. These Best Practices cover all aspects of law enforcement operations including use of force, protection of citizen rights, pursuits, property and evidence management, and patrol and investigative operations.

        Community Services

        Home Inspections

        Home Inspections

        “Free security inspection could lead to insurance savings for homeowners”

        In today’s tightening economy, saving money is a priority in many households. Many residents seek ways on how to stretch their budget and are unaware of a program that can save homeowner's on their home insurance premium.

        A little known law passed by the 67th Texas legislature provides for the opportunity of a 5% to 20% reduction in insurance premiums for those homes that meet the specific requirements outlined in the Texas Insurance Code Article 5.33A, Section 6(a)(1),(2).

        To qualify for this reduction in insurance premium, your home must be inspected by a Certified Home Security Inspector.

        The Live Oak Police Department offers FREE Home Security Inspections to all citizens who reside in the City of Live Oak. Citizens can request their residence be inspected by a Certified Crime Prevention Specialist (CCPS). All inspections requested from the Live Oak Police Department will be conducted by a CCPS and are Texas Peace Officers.

        Call the Live Oak Police Department: at 210-945-1700, Monday – Friday between 8:15 a.m. and 4:45 p.m. for your FREE Home Security Inspection.


        Out of Town Request

        Residents of the City of Live Oak have the opportunity to request an out of town watch provided by the Live Oak Police Department. The out of town watch program is designed to provide the patrol division with vital information pertaining to the citizens who will be leaving their residence for vacation. Patrol officers will coordinate additional patrols of residences while the home owners are away for a short or extended vacation. The out of town watch program will enable the police officers to observe and detect any suspicious activity which would warrant further investigation involving a specific residence on the program. The out of town watch request can be obtained on the main page of the police department web site or in person at the front lobby of the police department administrative office.


        Alarm Permits

        Communications Center/Non-Emergency Dispatch: 210-653-0033

        All activated fire or burglar alarms located in the City of Live Oak are required to have a permit (residential and commercial addresses). City Ordinance Chapter 19, Article IV adopted 10 January 2012 set the fees as follows: Residential $10 per year; Commercial/Financial Institution $50 per year.

        Violations: In addition to false alarm fees, violation of Chapter 19 of the City Code is subject to criminal prosecution as a Class C Misdemeanor.

        False Alarm Fee/Penalties for false alarms: An alarm user shall be subject to fines for the signaling of a false alarm by a burglar alarm system during a twelve (12) month period as follows:

        1. One hundred dollars ($100) after the third false alarm and for each subsequent false alarm for a private residence.
        2. Two hundred fifty dollars ($250) for false alarms received for the 4th, 5th, or 6th false alarm for commercial establishments and financial institutions.
        3. Three hundred fifty dollars ($350) for false alarms received for the 7, 8th, or 9th false alarm for commercial establishments and financial institutions. A permit or decal will be issued and must be displayed on the main entry door or on the window of the front of the building and must not be visibly restricted. An alarm permit will be provided to the applicant after payment is processed and applicant information is verified.

        The Alarm Permit Application is available on the main page of the police department website.


        Solicitor Permits

        A background check must be completed on each person applying for a permit. Before making application, please schedule your criminal history record check by making an appointment to be fingerprinted - Fingerprint Applicant Services of Texas (FAST) online at www.identogo.com or by calling 1-888-467-2080. Once you have received your criminal history record, you may complete the solicitor permit application ($10 fee) at the Live Oak Justice Center, 8022 Shin Oak, Live Oak.

        There will be one fee for the permit depending on the type of permit you are applying for and the length of time you choose. We will then make a badge that each individual must wear at all times while soliciting. This badge will have a color photo and beginning and end date of permit. Approved hours for soliciting are 8 a.m. to sunset.

        All permits involving food must go through the Fire Department before being eligible for the application with the Police Department.

        • Please contact 210-653-9140 Ext. 2244 for permits related to food sales.
        • Please contact 210-945-1700 for all other solicitor permits.

        The solicitor permit application is available on the main page of the police department on this website.


        Community Communication - MYPD App

        MYPD App

        Live Oak Police Department uses technology to communicate with the community.

        “Citizens have direct communication with their police department”

        The Live Oak Police Department has found a new way to communicate and engage with residents in the city. Law enforcement must keep up and discover the latest trends in technology to stay in touch with the community.

        The Live Oak Police Department began using the My Police Department or MyPD phone application as a means to provide notifications and information to citizens regarding events, crimes and wanted persons. MyPD is an app that can be downloaded through iTunes or Google Play. With it, citizens have access to a number of features including contacts, feedback and tip forms. They can also access information from FEMA, the National Weather Service and the National Terror Advisory System, and much more.

        The police app also contains links to information about wanted persons, sex offenders and crime reports. It also allows the department to solicit help from the public in ongoing investigations or crimes. The Live Oak Police Department’s Tip, Commendation and Feedback forms are also now available online and Facebook pages. This provides new additional ways to send in tips or concerns.

        We can push out notifications and an alert to the public. The public has a variety of ways to contact us and provide feedback easily from a smartphone or tablet.

        The department home screen contains a number of features with more located in the bottom menu which activates upon touch or swipe. 911 continues to be the appropriate method to report emergency situations and request emergency response.

        The police app website can be found here: http://MyPDapp.com.

        The download for the free MyPD app can be found on the Facebook page or by searching for "My Police Department" or "MyPD" in the iPhone or Android marketplace.


        Police Fingerprinting

        Public fingerprinting is available on Tuesdays and Thursdays from 8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m. The fee is $5 per fingerprint card. Persons requesting fingerprints must show a valid driver’s license or state-issued photo identification card.


        More Information:

        http://www.nena.org/

        Non-Emergency Live Oak / Selma Communications (24 hours) 210-653-0033
        Non-Emergency for Judson ISD PD (M-F 8-5) 210-659-9789
        Non-Emergency for Selma Police Department (M-F 8-5) 210-651-5368
        City of Selma Municipal Office 210-651-6661

          Join Live Oak PD

          Application Form Personal History Statement

          Requirements

          Minimum qualifications that apply to all applicants for the position of Police Officer must meet the following:

          1. Age of 21
          2. High School graduate or GED
          3. Pass a written examination
          4. Pass physical agility test
          5. Pass an oral interview
          6. Pass a background investigation
          7. Pass a physical examination, psychological screening, and drug test.
          8. Must hold a current TCOLE Peace Officer License, or be enrolled in an academy and be within six months of graduation

          Disqualifiers

          Disqualifiers for Employment

          The following are disqualifiers for employment for all positions:

          Behavioral

          1. Membership or affiliation with any criminal street gang.
          2. Intentional omission, deception, or failure to cooperate during any portion of the application or background process.
          3. Financial irresponsibility
          4. Unstable employment history as a result of poor performance, termination, negative behavior, inability to maintain a job, etc.
          5. 5. Driving history showing a pattern of irresponsibility, negligence, recklessness etc.

          Drug Use

          1. Any voluntary and/or willful consumption or use of marijuana in any form including marijuana derivatives, or synthetic marijuana within the past three (3) years from the date of the application.
          2. Any voluntary and/or willful consumption or use of any illegal drug (other than marijuana) within the past five (5) years from the date of the application.
          3. An applicant admits or is found to have grown, sold, transported, or dealt drugs of any kind will result in a permanent disqualification.
          4. Use of any prescription drug or legally obtainable substance in a manner for which it was not intended within the past three (3) years from the date of application.
          5. Conduct involving excessive and/or recent use of illicit substance or excessive use of intoxicants shall be considered on a case-by-case basis with consideration given to circumstances and the date(s) of use.

          Criminal History

          1. Conviction, admission or currently under indictment of any felony, or equivalent offense under federal law or the Uniformed Code of Military Justice (UCMJ).
          2. Conviction of any Class A or B misdemeanor in the past 10 years, or equivalent offense under federal law or UCMJ.
          3. Conviction or pending charge of family violence.
          4. Currently under investigation for, or are considered a suspect in, any criminal offense.

          Military Service

          1. Not been discharged from any military service under less than honorable conditions including, specifically;
            1. Under other than honorable conditions;
            2. Bad conduct;
            3. Dishonorable;
            4. Any other characterization of service indicating bad character

          As of: 2 February 2016


          For a study guide with course details please visit the following link:
          Applicant PT Test Study Guide


          Citizens Academy

          Live Oak Citizens Assisting Poilice

          LOCAP Logo LOCAP (Live Oak Citizens Assisting Police) is a volunteer 501c3 non-profit group that was formed in 2011 to assist the Live Oak Police Department. In order to be a LOCAP member one must first attend and graduate from the Live Oak Citizens Police Academy. Once this is completed there is an application process, which includes a background check. Volunteers assist with various duties such as, filing, assisting with Municipal Court, auto auctions, calling on municipal court warrants, answering phones and driving the LOCAP vehicle around the business districts.

          Citizens Police Academy

          The Live Oak Citizens Police Academy is a community-oriented policing initiative that allows citizens the opportunity to learn about the issues that face law enforcement efforts in their community. The program helps local residents better understand police work and strengthens the relationship between the community and police department. The classes are instructed by civilian and sworn members of the Live Oak Police Department. Some of the subjects covered in the classes are, city governance, police emergency communications, Texas crime information center, crime prevention, criminal investigation, patrol tactics, traffic stops, response to resistance or aggression, SWAT, drug enforcement, and firearms. The academy is approximately twelve weeks long and is held in the Alfredo F. Araiza Training Room located at the Live Oak Police Department. It is held on a week night and starts at 7 P.M. and ends at 9 P.M.


          Reserve Program

          The Live Oak Police Department Reserve Police Officer Program has long been recognized as one of the most progressive reserve organizations in law enforcement. The purpose of this program is to assist the regular officers of the department in day-to-day operation and assist the staff in emergency operations. Reserve police officers are also involved in many projects and various other training and community related programs.

          Reserve Officers serve the department and community in a non-paid, volunteer capacity with no expectation of compensation for their services. Upon acceptance into the reserve program, all personnel are required to fulfill specific monthly duty requirements.

          For more information, please contact Sgt. William Feldtmose at 210-945-1700

            Online Services

            Report a Crime

            If you have been a victim of a crime in the City of Live Oak, you are encouraged to file a report by contacting the department at 210-653-0033. If the crime is occurring in your presence and you can safely do so, dial 911.

            Crime Victim Assistance Program

            The Victim Assistance Program was established by the State of Texas in 1979 to provide benefits for the victim(s) of a violent crime. The goal of the Live Oak Police Department is to provide for the necessary needs of crime victims and to reduce the effects from short and long term trauma experienced as a result of victimization.

            If you are a victim of a violent crime who has suffered personal injuries, or you are a surviving family member of a deceased victim of a violent crime, you may be eligible for crime victim compensation.

            Additional Helpful Information:


            Pay a Ticket

            Citations Are Paid Through Municipal Court, NOT the Police Department

            Municipal Court is located inside of the Live Oak Justice Center at 8022 Shin Oak Dr.

            Municpal Court hours are: Monday – Friday 8:00am – 12:00pm & 1:00pm – 5:00pm

            (210) 945.1799
            (210) 945.1790
            (210) 945.1789

            Paying a citation may be done in person or online.

            To pay online: go to the City of Live Oak online bill payment center

            • Select "Municipal Court"
            • Search by Driver's License & Date of Birth, or Citation number & Date of Birth
            • Pay using your MasterCard or Visa

            Warrants

            If you have been issued a Live Oak Municipal Court citation and did not appear in court or otherwise meet requirements set by the court after your initial appearance, there may be a warrant issued for your arrest. These warrants do not expire and can be served on any day and at any time. To avoid being arrested, you should contact the Live Oak Municipal Court as soon as possible to make arrangements for the disposition of your case(s). If your warrants are not cleared, there may also be a hold placed on your Driver’s License. If you wish to pay for your warrant(s) in full, you may do so in person at the Live Oak Municipal Court, by using the City of Live Oak Website or by mail (only money order or cashier’s check accepted). Payments made via the internet may require a small processing fee. In certain cases a payment agreement may be allowed upon approval by court personnel.

            Online Live Oak Municipal Court Payments

            *Be sure to record your confirmation number as receipt for payment.

            Make a payment on a single warrant online

            • Under the LOCAL PAYMENTS section select “Make a Payment”
            • Enter the number 6542 as the Jurisdiction code and select “Make a Payment”
            • Above the “Make a Payment” button, click on the “Payment Type” drop down box and select “CITATION”, then click the “Make a Payment” button again. Enter the payment amount (the system will not take more than $500 at a time), credit card type, and click CONTINUE
            • After reading and accepting the terms/conditions click on ACCEPT
            • You can now opt to create an account or continue as a guest.
            • At this point, you will enter the Payer Information which is the information for the credit card holder and not necessarily the person who has warrants.
            • Follow the website instructions on entering the citation number and driver license number for the person who had received the citation. Be sure to record the confirmation number as your receipt.

            If you believe that you have outstanding citations with the City of Live Oak, we recommend you call the court at 210-945-1799. You may also search the Texas DPS Failure to Appear Database

            Be advised that not all Live Oak municipal court warrants are listed in this database, so calling the court directly is recommended.

            The Municipal Court is open

            Monday-Friday
            8:00am-12:00pm & 1:00pm-5:00pm
            (210) 945.1799


            Obtain a Report

            To obtain a copy of a report, you may request it in person at the Live Oak Justice Center, 8022 Shin Oak, Monday through Friday, 8:00 a.m. to 4:45 p.m. or mail in your request with the payment. A Public Records Request Form is available on the police main page on this website.

            Live Oak Police Department
            8022 Shin Oak Drive
            Live Oak, TX 78233

            The fee schedule is as follows:


            Accident report CR3 (Texas Transportation Code §550.065) $6.00 ea
            Incident Report$.10 / page
            Certified copy of report
            $2.00 ea
            Nonstandard sizes $.55 / page
            CD and DVD $3.00 each
            Personnel Cost for more than 50 pages$15.00 / hour
            Overhead charge (20% of Personnel Charges)  
            Postage Actual Cost
            Other cost Actual Cost

            Obtain a crash report online

              Criminal Investigation Division

              Criminal Investigation Division

              The Criminal Investigations Division (CID) is part of the Support Operations Bureau. The Division is staffed with Detective Sergeants and Corporals. The detectives normally transfer into the division after gaining years of law enforcement experience working the patrol division. The Investigations Division is broken down into three crime categories: Crimes Against Persons, Property Crimes and Narcotics. CID detectives work closely with surrounding agencies to recover stolen property, apprehend offenders and investigate narcotic activity, as criminal activity may begin in one jurisdiction and extend to others.

              The Live Oak Police Department Criminal Investigations Division (CID) is commanded by Assistant Chief Gary Hopper. CID detectives are tasked with investigating all forms of criminal offenses that occur within the incorporated City Limits of Live Oak.

              After the Patrol Division completes initial investigations of crimes, cases are forwarded to the Criminal Investigation Department (CID). The CID supervisor reviews each report to determine if there are viable leads. If not, the case is closed.

              If viable leads are found, the case is assigned to an investigator, who will list the case as one of the following:

              • Active: If the case has viable leads, such as a witness or physical evidence they are forwarded to an investigator. Active investigations can take anywhere from a few days to several years. Once an investigation is completed and there is probable cause to establish an identified suspect has committed a crime, the results of the investigation are filed with the Bexar County District Attorney's Office for charges and dispositions.
              • Unfounded: The incident reported was determined, after the investigation, as not involving a violation of the law.
              • Suspended: The investigation has stopped, because all investigative leads have been exhausted and there is not enough evidence to file a case.

              Property Crimes

              Breaking in a Car

              Breaking in a Home

              Found Property

              The detectives are charged with the responsibility of maintaining the chain of evidence in criminal cases reported to the department, as well as the safekeeping of property and evidence.

              If you have information related to found or recovered property, you can call or e-mail one of the ID officers for additional assistance. If your call is in reference to specific evidence related to a crime you reported, please direct inquiries to the detective assigned to the case. The ID officer will release property to the rightful owner by appointment only.

              Property Return

              Property is returned by appointment only. To make arrangements to pick up property, please contact Joe Ortega at 210-945-1720.


              Narcotics

              Breaking in a Car

              Breaking in a Home

              Found Property

              Narcotics investigation is a branch of the Criminal Investigative Division. The detective assigned to narcotics investigates illegal narcotics activity in Live Oak.

                Internal Affairs

                Internal Affairs

                What is Internal Affairs?

                The Live Oak Police Department maintains a separate unit for receiving and investigating complaints from citizens against Live Oak Police Officers and Civilian Employees. The Internal Affairs Section is a separate unit, which reports directly to the Chief and his Executive Staff. It is a fact-finding entity and its purpose is three-fold:

                1. Protecting the Public: The public has the right to receive fair, efficient and impartial law enforcement. Any misconduct by Live Oak Police personnel must first be detected, thoroughly investigated and, finally, properly adjudicated to assure the maintenance of these qualities.
                2. Protecting the Police Department: The Police Department is often evaluated and judged by the conduct of its individual employees. It is imperative that the whole organization not be criticized because of the misconduct of a few. An informed public must have confidence that its Police Department honestly and fairly investigates and adjudicates all allegations of misconduct against its employees.
                3. Protecting the Employee: Employees must be protected against false or misinformed allegations of misconduct. This can only be accomplished through a consistently thorough investigative process. Sworn statements submitted to the Internal Affairs Section are notarized and treated in the same manner as testimony in a court of law. Therefore, perjury statutes apply. Complaints that are shown to be false will be forwarded to the Bexar County District Attorney’s Office for consideration of criminal charges.

                Contacting Internal Affairs:

                The Internal Affairs Section is located in the Live Oak Police Department at 8022 Shin Oak Drive, Live Oak, TX 78233. The office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Phone messages can be left anytime after hours and will be promptly returned (210) 945-1700.
                E-mail contact: professionalstandard@liveoaktx.net

                What Happens to My Complaint After it is Received?

                All complaints received by the Police Department are routed by the severity of the complaint. The most serious types of complaints invetigated by the Internal Affairs Section involve allegations such as excessive force, any discharge of firearms, or serious rules violations. Complaints comparatively less serious in nature, such as rude behavior or improper procedure, are forwarded to the individual officer's division for investigation. In every case, the person making the complaint will be notified of the final disposition either by telephone or U.S. Mail.

                How Do I Commend an Officer?

                Everyone likes a pat on the back when they do a good job. Live Oak Police employees are no different. Each year, the police department receives numerous employee commendations from the public, but for each one we receive, there are twice as many commendable acts that go unnoticed. When you receive service from the Live Oak Police Department that you feel is worthy of commendation, we would like to hear from you. Call the employee's supervisor (if you know it) or the Internal Affairs Section (210) 945-1700. Please include the information you can remember such as the employee's name, the address, date, or any other circumstances about the incident. The employee will be notified of your commendation as will his/her supervisor. A copy of your commendation will also be placed in his/her employee file.

                Please feel free to contact the Live Oak Police Internal Affairs Section (210) 945 1700 or a patrol supervisor if you have a specific questions or concern.


                Contact

                The Internal Affairs Section is located in the Live Oak Police Department located at 8022 Shin Oak DR. Live Oak, TX 78233. The Office hours are Monday through Friday, 8:00 am to 5:00 pm. Phone messages can be left any time after hours and will be promptly returned. Please feel free to contact the Live Oak Police Internal Affairs Section or a Patrol Supervisor if you should have a specific question or concern.

                (210) 945-1700


                Racial Profiling Policy

                • Live Oak Police Department
                • Policy#: 3-20
                • Issue Date: 1/30/2015
                • Revised:
                • Standard: TBP 2.01

                Racial Profiling

                The purpose of this policy is to affirm the Live Oak Police Department’s commitment to unbiased policing in all its encounters between officers and any person; to reinforce procedures that serve to ensure public confidence and mutual trust through the provision of services in a fair and equitable fashion; to comply with the Texas Code of Criminal Procedure regarding the prohibition of racial profiling and law enforcement policies on racial profiling (see Tex. Code Crim. P. Chapter 2 et. seq.); and to protect our officers from unwarranted accusations of misconduct when they act within the dictates of departmental policy and the law.

                It is the policy of this department to police in a proactive manner and to aggressively investigate suspected violations of the law. Officers shall actively enforce state, federal and local laws in a responsible and professional manner, without regard to race, ethnic background, gender, sexual orientation, religion, economic status, age, cultural group, or any other identifiable group. Officers are strictly prohibited from engaging in bias-based/racial profiling as defined in this policy and as outlined in the Texas Code of Criminal Procedure. This policy shall be applicable to all persons, whether drivers, passengers or pedestrians.

                This policy shall not preclude officers from offering assistance to persons when appropriate, e.g. someone appears ill; person appears lost; person has vehicle problems etc. Additionally, this policy does not prohibit consensual encounters with persons, absent a racial profiling basis. Nor does this policy prohibit stopping someone suspected of a crime based upon observed actions and/or information received about the person.

                1. Bias-Based Profiling - The selection of an individual based solely on a trait common to a group for enforcement action. This includes, but is not limited to: race, ethnic background, gender, sexual orientation, religion, economic status, age, cultural group, or any other identifiable group. Bias-Based Profiling includes Racial Profiling.
                2. Racial Profiling – A law enforcement initiated action based on an individual’s race, ethnicity, or national origin rather than on the individual’s behavior or on information identifying the individual as having engaged in criminal activity.
                  1. Racial profiling pertains to persons who are viewed as suspects or potential suspects of criminal behavior. The term is not relevant to witnesses, complainants or other citizen contacts.
                  2. The prohibition against racial profiling does not preclude the use of race, ethnicity or national origin as factors in a detention decision when they are used as part of an actual description of a specific suspect for whom an officer is searching.
                  3. Detaining an individual and conducting and inquiry into that person’s activities simply because of that individual’s race, ethnicity or national origin constitutes racial profiling. Examples of racial profiling include but are not limited to the following:
                    1. Citing a driver who is speeding in a stream of motor vehicles where most other drivers are speeding because of the cited driver’s race, ethnicity or national origin.
                    2. Detaining the driver of a vehicle based on the determination that a person of that race, ethnicity or national origin is unlikely to own or possesses that specific make or model of vehicle.
                    3. Detaining an individual based upon the determination that a person of that race, ethnicity or national origin does not belong in a specific part of town or a specific place.
                3. Race or Ethnicity – Of a particular descent, including Caucasian, African, Hispanic, Asian, Native American or Middle Eastern descent.
                4. Pedestrian Stop – An interaction between a peace officer and an individual who is being detained for the purpose of a criminal investigation in which the individual is not under arrest. The detention does not originate from a motor vehicle contact.
                5. Motor Vehicle Stop – an occasion in which a peace officer stops a motor vehicle for an alleged violation of a law or ordinance.
                1. Officers are required to adhere to all Texas Commission on Law Enforcement (TCOLE) training and the Law Enforcement Management Institute of Texas (LEMIT) requirements as mandated by law.
                2. All officers shall complete TCOLE training and education program on racial profiling not later than the second anniversary of the date the officer is licensed under Chapter 1701 of the Texas Occupations Code or the date the officer applies for an intermediate proficiency certificate.
                3. The chief of police, as part of the initial training and continued education for such appointment, will be required to attend the LEMIT program on racial profiling.
                1. The department shall accept complaints from any person who believes he or she has been stopped or searched based on bias-based or racial profiling. No person shall be discouraged, intimidated or coerced from filing a complaint, nor discriminated against because he or she filed such a complaint. A complaint may be filed by the guidelines outlined in the department’s Professional Standard policy, Section VI(D).
                2. Any employee who receives an allegation of bias-based/racial profiling, including the officer who initiated the stop, shall address the complaint in conformance with the department’s Professional Standards policy, specifically Section IV(D).
                3. Investigation of a complaint shall be conducted in a thorough and timely manner, consistent with pertinent provisions of the department’s Professional Standards policy, which provides procedures for addressing citizen complaints.
                4. If a bias-based/racial profiling complaint is sustained against an officer after an investigation and in violation of this policy, it will result in appropriate corrective and/or disciplinary action, up to and including termination.
                5. If there is a departmental video or audio recording of the event upon which a complaint of racial profiling is based, upon commencement of an investigation by this department into the complaint and upon written request by the officer made the subject of the complaint, the department shall promptly provide a copy of the recording to the officer.

                This department will inform the public of its policy against racial profiling and the complaint process. Methods that may be utilized to inform the public are the news media, radio, service or civic presentations, the Internet, as well as governing board meetings. Additionally, information will be made available as appropriate in languages other than English.

                1. An officer is required to collect information relating to motor vehicle stops in which a citation is issued or an arrest made as a result of the stop. On the citation officers must include:
                  1. The race or ethnicity of the individual detained;
                  2. Whether a search was conducted, and if so, whether the search was consensual (an inventory search or search incident to arrest is not counted as a search for reporting purposes);
                  3. Whether the peace officer knew the race or ethnicity of the individual detained before detaining that individual; and
                  4. Whether the violator was arrested.
                2. Each year, the Chief of Police (or the designated chief administrator) shall submit an annual report of the information collected under Section VII(A) to the Texas Commission on Law Enforcement and its governing body that includes the pertinent information collected on the citations from the preceding calendar year. The report will include:
                  1. A breakdown of citations by race or ethnicity of the individuals detained;
                  2. Number of citations that resulted in a search;
                  3. Number of searches;
                  4. Number of searches that were consensual;
                  5. Information on whether peace officer knew the race or ethnicity of the individual detained prior to the stop; and
                  6. Number of motor vehicle stops that resulted in custodial arrest or citation.
                3. The first such report shall be submitted by March 1 of the current year for the period beginning January 1 through December 31 of the previous year. The report may not include identifying information about a peace officer who makes the motor vehicle stop or an individual who is stopped or arrested by a peace officer.
                4. Data Entry of Required Information
                  1. Race: Use “unknown” for unoccupied vehicles where a citation is issued, e.g. parking violation.
                  2. Search Conducted: Select either “yes” or “no.” Do not select “N/A” or “Unknown.”
                  3. Search Consensual: Correct responses are “yes”, “no”, or “N/A” if a search was not conducted.
                  4. Knowledge of Race Prior to Stop: Select either “yes” or “no.”
                  5. Arrest: Select either “yes” or “no.”
                1. If a motor vehicle regularly used to make motor vehicle and pedestrian stops is equipped with a mobile video camera, each video recording shall be retained for a minimum of ninety (90) days. If a complaint is filed alleging that a peace officer engaged in racial profiling with respect to a motor vehicle or pedestrian stop, the video recording shall be retained until final disposition of the complaint or expiration of filing deadline for all lawsuits, whichever is later.
                2. If a motor vehicle regularly used to make motor vehicle and pedestrian stops is equipped with a mobile video camera, officers shall activate the video and audio recording on all such contacts. Additionally, officers shall, when feasible, adjust the camera as necessary to capture the contact with the citizen.
                3. Supervisors will ensure officers of the department are properly using the video and audio recording features by conducting spot checks as appropriate. An officer’s failure to use the video and audio recording features may be grounds for discipline.
                4. Patrol supervisors shall review a minimum of three motor vehicle and/or pedestrian contacts as captured on video/audio by each officer under his/her command each calendar month.
                5. In reviewing audio and video recordings, the supervisor shall seek to determine if the officer, who is involved therein, has engaged in an incident or pattern of racial profiling.
                6. On commencement of an investigation by the department of a complaint pursuant to Section V in which a video or audio recording of the occurrence on which the complaint was made, the Department shall promptly provide a copy of the recording to the peace officer who is the subject of the complaint on written request of the officer.
                7. Patrol officers shall refer to Policy #3-16 Mobile Video Recording for guidelines and operating procedures regarding the use of mobile video.

                How to Make a Compliment or File a Complaint

                The Live Oak Police Department is dedicated to providing the best police service possible to the residents and visitors of Live Oak. Police employees are carefully selected and given the best training possible in order to provide professional service. In addition, public input and compliments are welcomed and appreciated. However, you may have occasion to lodge a complaint in reference to the actions of a member of the Live Oak Police Department. In order to be responsive to you, we are providing the following information about how complaints are made, how they are investigated and their results.

                Complaint Form

                Any person wishing to make a compliment or complaint may do so by coming into the Live Oak Police Department, 8022 Shin Oak, Live Oak, Texas, or by e-mail to professionalstandard@liveoaktx.net. Complaints or compliments can be reported 24 hours a day to any department supervisor or from 8:00 a.m. to 5:00 p.m. weekdays to a member of the Professional Standards Unit.

                TEXAS STATE LAW (Government Code 614.022) requires that all complaints against police officers be in writing and signed by the person making the complaint. Just as citizens who are arrested must be notified of the charges against them, police officers must be given copies of complaints before any disciplinary action may be taken. The person who claims to be aggrieved must make the complaint. Other persons involved in the incident may give statements as a witness.

                False Complaints

                People who intentionally make false complaints or allegations against police officers violate Chapter 37 of the Texas Penal Code. Texas law provides punishment for an individual adjudged guilty of committing an offense if, with intent to deceive and with knowledge of the statements meaning, he / she makes a false statement under oath or swears to the truth of a false statement previously made; and the statement is required or authorized by law to be made under oath.

                A person who commits an offense under this section can be charged with offenses ranging from a Class B Misdemeanor to a Felony of the Third Degree. Punishments can range from confinement of 180 days in jail to 10 years imprisonment and a fine not to exceed $10,000. This information is not intended to intimidate the complainant or any witness, but is provided to avoid retaliation against police officers or departmental staff.

                Complaints can be reported 24-hours a day to any department supervisor or from 8:00 a.m. to 5:00 p.m. weekdays to a member of the Professional Standards Unit.

                What Happens To My Complaint After It Is Received?

                All complaints received by the Police Department Office are routed by the severity of the complaint. The most serious types of complaints investigated by the Internal Affairs Section involve allegations such as excessive force, any discharge of firearms or serious rules violations. Complaints comparatively less serious in nature, such as rude behavior or improper procedure, are forwarded to the individual officer's division for investigation. In every case, the person making the complaint will be notified of the final disposition either by telephone or U.S. Mail.

                  Support Operations

                  The Support Services Bureau is comprised of professional public service personnel tasked with supporting the mission of the Live Oak Police Department by providing management and operational support of the regional Live Oak Radio System, Emergency Communications Division, Property and Evidence Division, and Records Division.


                  Emergency Communications

                  Live Oak is equipped with a state of the art Regional 700/800 MHz APCO Project 25 (P25) Radio System. This system serves many Randolph Metro-Com agencies, including Cibolo, Converse, Selma, Schertz, Universal City, and the Judson Independent School District. With a coverage footprint ranging from San Antonio to Austin, all the way to Houston, the radio system also has interoperable communications with all of the Lower Colorado River Authority's (LCRA's) approximate 9,500 users, as well as with the City of San Antonio, and Bexar County.

                  Emergency Communications

                  Most people don’t know this, but Live Oak Communications provides emergency services to the cities of Live Oak, Selma and Judson Independent School District. In 2012, Live Oak Communications answered nearly 200,000 911 calls for these three agencies; over 15,000 of those calls were from mobile phones. It is important to remove the batteries from your old mobile device if you let a child play with it because even disconnected mobile phones can still dial 911. This is important to know even if you don’t let a child play with your disconnected mobile phone because you can still reach a 911 operator in an emergency.

                  The Live Oak Communications Center is made up of nine full time Telecommunication Operators and one supervisor. Of these ten personnel, four are Advanced Telecommunicators. In order for a TCO to reach an advanced status, the TCO must have completed at least 4 years of service and 240 hours of training to include classes such as Ethics, Cultural Diversity, Spanish and Crisis Communications, just to name a few. Our Communications Center is in a constant state of training. We have two Communications Training Officers that update training information weekly and disseminate it to the rest of the team. We are proud to serve the public with any questions or concerns. If you have a non-emergency, you can call 210-653-0033. If you have an emergency, please dial 911.


                  When to Call 911

                  In an emergency, call 911 or your local emergency number immediately from any wired or wireless phone.

                  An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:

                  • A fire
                  • A crime, especially if in progress
                  • A car crash, especially if someone is injured
                  • A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention

                  Important: If you’re not sure whether the situation is a true emergency, officials recommend calling 911 and letting the call-taker determine whether you need emergency help.

                  When you call 911, be prepared to answer the call-taker’s questions, which may include:

                  • The location of the emergency, including the street address
                  • The phone number you are calling from
                  • The nature of the emergency
                  • Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency
                  • If you are unable to speak you can text to 9-1-1, this feature can also be tracked by GPS coordinates from your cell carrier. It is imperative to give your location in case the coordinates are incorrect.

                  Remember, the call-taker’s questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Finally, do not hang up until the call-taker instructs you to.

                  If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up—that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened. Be aware that a disconnected cell phone is still able to call 911 if the battery is charged. Please do not let your children play with old cell phones.


                  More Information:

                  http://www.nena.org/

                  Non-Emergency Live Oak / Selma Communications (24 hours) 210-653-0033
                  Non-Emergency for Judson ISD PD (M-F 8-5) 210-659-9789
                  Non-Emergency for Selma Police Department (M-F 8-5) 210-651-5368
                  City of Selma Municipal Office 210-651-6661

                    Special Operations Division

                    Swat Team

                    The Live Oak Police Department participates in the Alamo Area Metro SWAT Team. This multi-jurisdictional team is comprised of specialized highly-trained officers who serve the citizens, commuters, and students from Live Oak, Alamo Heights, Converse, Universal City, Selma, Windcrest, and the Judson Independent School District Police Departments.

                    The primary goal of the team is to provide peaceful resolutions and protect lives during high risk police situations. These officers are on call 24 hours a day to perform their team duties. Each participating city has assigned a high-ranking officer (chief, lieutenant, etc.) to serve as the incident commander over the team when operating in their respective city

                    Officers assigned to the team receive extensive, continuing training in many areas including negotiations and crisis resolution, advanced special weapons and tactics, high risk warrant service, barricaded subjects, hostage situations, and active shooter scenarios.

                    Swat Team 1

                    Swat Team 2

                      Disqualifiers for Employment

                      The following are disqualifiers for employment for all positions:

                      Behavioral

                      1. Membership or affiliation with any criminal street gang.
                      2. Intentional omission, deception, or failure to cooperate during any portion of the application or background process.
                      3. Financial irresponsibility
                      4. Unstable employment history as a result of poor performance, termination, negative behavior, inability to maintain a job, etc.
                      5. Driving history showing a pattern of irresponsibility, negligence, recklessness etc.

                      Drug Use

                      1. Any voluntary and/or willful consumption or use of marijuana in any form including marijuana derivatives, or synthetic marijuana within the past three (3) years from the date of the application.
                      2. Any voluntary and/or willful consumption or use of any illegal drug (other than marijuana) within the past five (5) years from the date of the application.
                      3. An applicant admits or is found to have grown, sold, transported, or dealt drugs of any kind will result in a permanent disqualification.
                      4. Use of any prescription drug or legally obtainable substance in a manner for which it was not intended within the past three (3) years from the date of application.
                      5. Conduct involving excessive and/or recent use of illicit substance or excessive use of intoxicants shall be considered on a case-by-case basis with consideration given to circumstances and the date(s) of use.

                      Criminal History

                      1. Conviction, admission or currently under indictment of any felony, or equivalent offense under federal law or the Uniformed Code of Military Justice (UCMJ).
                      2. Conviction of any Class A or B misdemeanor in the past 10 years, or equivalent offense under federal law or UCMJ.
                      3. Conviction or pending charge of family violence.
                      4. Currently under investigation for, or are considered a suspect in, any criminal offense.

                      Military Service

                      1. Not been discharged from any military service under less than honorable conditions including, specifically;
                        1. under other than honorable conditions
                        2. bad conduct
                        3. dishonorable
                        4. any other characterization of service indicating bad character

                      As of: 2 February 2016